The PUD has adopted BoardDocs cloud-based technology to facilitate public meetings. The easy-to-use service will allow the PUD to maximize the effectiveness of their board, and other public meetings with increased transparency, providing a basis for better and more open communication with the public. Electronic distribution will not only save time and resources, but it will also provide public access via the PUD’s website to agenda items and other board-related information. This process will allow interested parties to review information… Read More
After multiple public meetings and public comment over the scenarios presented, the Commissioners have adopted a Resolution establishing water and wastewater rates. You can find the information updated scenario information and supporting presentations by clicking click here. Read More
We are pleased to present this year's Annual Water Quality Reports (Consumer Confidence Report) as required by the Safe Drinking Water Act (SDWA). We want to keep you informed about the water and services you have been receiving over the past year. Our goal is and always has been, to provide to you a safe and dependable supply of drinking water. Informed customers are our best allies in maintaining safe drinking water! PUD Water customers will receive a postcard in… Read More
10:00 p.m. Water service has been restored to all Carlsborg PUD water customers. Some customers may experience air in their lines which should clear if they run their taps for a few minutes. 8:22 Service is anticipated to be restored in the next hour. 1:45 p.m. The water crew has operated valves to control the flow to the water main break. There are 199 PUD water accounts experiencing low or no water pressure. This is all PUD water customers in… Read More
Clallam PUD is pleased that General Superintendent John Purvis has been appointed to fill the Commissioner, District 2 seat vacated by Rick Paschall. While it may seem unusual to appoint someone from staff, it is a fortunate convergence of events that presented this opportunity. John applied as a candidate because he is nearing retirement and has a highly skilled team who he has been preparing for succession for some time. This presents an opportunity to remain involved in the future… Read More
Many of our customers have received UCards from UnitedHealthcare, which is the new Medicare member ID card and gives access for many more benefits. On their website, one benefit listed for the UCard is to have the ability to pay eligible utilities. We have contacted United Healthcare for instructions on how you can use this benefit. The UnitedHealthcare UCard cannot be used in the following ways: Cannot be swiped or entered in the office Cannot be used in our phone… Read More
At the Board of Commissioners meeting of September 26, 2022 the PUD Commissioners voted to cancel the budgeted rate increase previously approved for 2023 and instead, approved a 1.00% decrease in all kWh rate classes and a 0.00% change to the Basic Customer Charge, effective April 1, 2023. At the prior meeting of September 12, 2022, Assistant General Manager John Purvis reported that the Bonneville Power Administration (BPA) reported strong financial projections that placed their cash-on-hand reserves above their 120… Read More
Customers are currently experiencing longer wait times on the phone. This is due in part to a variety of issues that many businesses are facing: We are hiring new customer service representatives (CSRs) and the application pool has been significantly less than pre-COVID. Experienced CSRs need to take time to be shadowing the new CSRs so that they can be trained. We are experiencing intermittent COVID exposures causing absences. Our facilities are now open to the public so CSRs are… Read More
Clallam PUD is currently applying for a $6.8 million dollar federal grant to build broadband infrastructure from our airport substation in Port Angeles to Forks. Our grant application is very competitive, with several letters of support received from Representatives Chapman, Tharinger, Kilmer, and Senator Van de Wege , the Makah Tribe as well as the Clallam County Commissioners and several other County organizations. The application will be submitted September 30, 2022 to the Telecommunications and Information Administration (NTIA), an agency… Read More
