Life can take an unexpected turn. If you find yourself in a difficult situation and unable to pay your bill, it is important that you contact us as soon as you know there may be a problem so we can discuss your options with you. Click here for contact information. There is a $5.00 late fee that will be applied to your account if payment is made past the due date. We may be able to make an arrangement with you to pay a few days later than your due date if you contact us as soon as possible. If a payment is not made on a date promised your service may be disconnected.
If you are seeking resources for assistance related to a COVID-19 financial hardship, please see our COVID-19 Customer Support page.
Clallam PUD Low-income Energy Assistance
The PUD has restructured its discounted assistance programs. Current participating customers in the Low-income Senior or Low-income Disabled programs have been sent a letter outlining the changes.
Clallam PUD energy assistance for low-income individuals, while a separate program from LIHEAP, is now being administered by Olympic Community Action through the LIHEAP program application. On May 7, 2019, Governor Inslee signed into law the Clean Energy Transformation Act (CETA). In accordance with RCW 19.405.120, all utilities in Washington State must design low-income discount programs to adhere to the requirements of this newly implemented law. As a result, we have redesigned the existing PUD discount program to satisfy the requirements of this new law. See pages 6-7 of the 2021 3rd Quarter Hotline for information. There is an overview of the Clean Energy Transformation Act available online on the Washington State Department of Commerce website: https://commerce.wa.gov/growing-the-economy/energy/ceta/
Note: If you are a tribal customer who has applied for LIHEAP assistance through your tribal office, you can apply for the PUD energy assistance discount directly through OlyCAP using the following documents:
Budget Payment Plan
Our Budget Payment Plan annualizes your energy usage into equal monthly payments to spread out the cost of higher winter heating bills.
The Neighborly Assistance Program allows customers to help their less fortunate neighbors who may be struggling to pay their utility bills. Contributions can be recurring, or a one-time payment.
Other resources that you might find helpful:
COUNTYWIDE UTILITY ASSISTANCE:
OLYMPIC COMMUNITY ACTION (Several programs available): 360-452-4726 / Forks: 360-374-6193
SEQUIM COMMUNITY AID: 360-681-3731
SERENITY HOUSE OF CLALLAM COUNTY (Several programs available): 360-452-7224, ext. 1
ST. VINCENT DE PAUL PORT ANGELES: 360-457-5804
ST. VINCENT DE PAUL SEQUIM: 360-683-2112
MANNA (Port Angeles Only / Thursdays Only, 9:30am – 2:00pm): 360-457-3954
CLALLAM COUNTY VETERANS RELIEF: 360-797-1791
OTHER ASSISTANCE AND AID PROGRAMS:
SENIOR INFORMATION AND ASSISTANCE (60 yrs and older): 360-452-3221 / Forks: 360-374-9496
LAURIDSEN TRUST FOUNDATION (For widows that own property): 360-457-1344
PORT ANGELES COMMUNITY SERVICES (DSHS): 360-565-2180 / 877-501-2233
HELP LINE – PENINSULA 211 (Health/Human resources): Dial 2-1-1
TRIBAL ASSISTANCE PROGRAMS:
LOWER ELWHA KLALLAM TRIBE: 360-452-8471
JAMESTOWN S’KLALLAM TRIBE: 360-683-1109
QUILEUTE TRIBE: 360-374-5185
MAKAH TRIBE: 360-645-3254
FIRST STEP FAMILY SUPPORT CENTER: 360-457-8355
LOCAL AMERICAN RED CROSS: 360-457-7933