Assistance Programs

Governor Inslee has issued Proclamation 20-23 pertaining to Utility Ratepayer Assistance and Preservation of Essential Services. Late fees and disconnects are currently suspended by order of the Governor. This Proclamation does not relieve customers from the obligation to pay for utility services.

We understand that many customers may be experiencing hardship during this time due to job layoffs or reduced hours. If you feel you will have difficulty paying your bill, please contact our customer service department at 360-452-9771 so we can arrange a payment plan with you. We want to hear from you!


If you cannot pay your bill by the due date, please call the office as soon as possible to make payment arrangements. There is a $5.00 late fee that will be applied to your account if payment is made past the due date. We may be able to make an arrangement with you to pay a few days later than your due date if you contact us as soon as possible. If a payment is not made on a date promised your service may be disconnected.

The PUD is revamping its discounted assistance programs. Current participating customers in the Low-income Senior or Low-income Disabled programs should have received a letter outlining the changes soon. Please watch this space for new program information.


Budget Payment Plan

Our Budget Payment Plan annualizes your energy usage into equal monthly payments to spread out the cost of higher winter heating bills.


Neighborly Assistance

The Neighborly Assistance Program allows customers to help their less fortunate neighbors who may be struggling to pay their utility bills. Contributions can be recurring, or a one-time payment.


Need help?

Life can take an unexpected turn. If you find yourself in a difficult situation and unable to pay your bill, it is important that you contact us as soon as you know there may be a problem so we can discuss your options with you. Click here for contact information.

Other resources that you might find helpful:

“What To Do When You Are Having Trouble” provided by The United Way

OlyCAP Energy Assistance Programs 

COUNTYWIDE UTILITY ASSISTANCE:

OLYMPIC COMMUNITY ACTION (Several programs available): 360-452-4726 / Forks: 360-374-6193

SEQUIM COMMUNITY AID: 360-681-3731

ST. VINCENT DE PAUL PORT ANGELES: 360-457-5804
ST. VINCENT DE PAUL SEQUIM: 360-683-2112

MANNA (Port Angeles Only / Thursdays Only, 9:30am – 2:00pm): 360-457-3954

VETERANS ASSISTANCE: 360-417-2597

OTHER ASSISTANCE AND AID PROGRAMS:

SENIOR INFORMATION AND ASSISTANCE (60 yrs and older): 360-452-3221 / Forks: 360-374-9496

LAURIDSEN TRUST FOUNDATION (For widows that own property): 360-457-1344

PORT ANGELES COMMUNITY SERVICES (DSHS): 360-565-2180 / 877-501-2233

HELP LINE – PENINSULA 211 (Health/Human resources): Dial 2-1-1

TRIBAL ASSISTANCE PROGRAMS:
LOWER ELWHA KLALLAM TRIBE: 360-452-8471
JAMESTOWN S’KLALLAM TRIBE: 360-683-1109
QUILEUTE TRIBE: 360-374-5185
MAKAH TRIBE: 360-645-3254

FIRST STEP FAMILY SUPPORT CENTER: 360-457-8355

LOCAL AMERICAN RED CROSS: 360-457-7933