Many of our customers have received UCards from UnitedHealthcare, which is the new Medicare member ID card and gives access for many more benefits. On their website, one benefit listed for the UCard is to have the ability to pay eligible utilities. We have contacted United Healthcare for instructions on how you can use this benefit. The UnitedHealthcare UCard cannot be used in the following ways: Cannot be swiped or entered in the office Cannot be used in our phone… Read More
At the Board of Commissioners meeting of September 26, 2022 the PUD Commissioners voted to cancel the budgeted rate increase previously approved for 2023 and instead, approved a 1.00% decrease in all kWh rate classes and a 0.00% change to the Basic Customer Charge, effective April 1, 2023. At the prior meeting of September 12, 2022, Assistant General Manager John Purvis reported that the Bonneville Power Administration (BPA) reported strong financial projections that placed their cash-on-hand reserves above their 120… Read More
Customers are currently experiencing longer wait times on the phone. This is due in part to a variety of issues that many businesses are facing: We are hiring new customer service representatives (CSRs) and the application pool has been significantly less than pre-COVID. Experienced CSRs need to take time to be shadowing the new CSRs so that they can be trained. We are experiencing intermittent COVID exposures causing absences. Our facilities are now open to the public so CSRs are… Read More
Clallam PUD is currently applying for a $6.8 million dollar federal grant to build broadband infrastructure from our airport substation in Port Angeles to Forks. Our grant application is very competitive, with several letters of support received from Representatives Chapman, Tharinger, Kilmer, and Senator Van de Wege , the Makah Tribe as well as the Clallam County Commissioners and several other County organizations. The application will be submitted September 30, 2022 to the Telecommunications and Information Administration (NTIA), an agency… Read More
Northwest RiverPartners has issued a news release about the Murray-Inslee final "Lower Snake River Dams Benefit Replacement Report" that was just released. Read the full release below. Murray-Inslee Report Confirms Importance of the LSRD, High Value of Hydroelectricity to the Region Community Service Advocates Were Concerned Replacement Costs Would Fall on Disadvantaged Vancouver, Wash. (August 25, 2022) -- Senator Patty Murray and Governor Jay Inslee today released their final “Lower Snake River Dams Benefit Replacement Report” and recommendation. The report… Read More
The district is asking customers to consider the changes outlined in the Electric Service Regulations below that include the elimination of the Construction Cost Sharing Regulations. This change would have no effect on existing customers that have had power installed or a paid construction estimate before the effective date of the resolution. Customers with paid construction estimates on or after the effective date may be required to contribute construction cost sharing to those customers eligible under the April 11, 2022… Read More
Contractors for the PUD, Pacific Pole Inspection, are working west from Sequim this summer. Residents can expect to see activity as they dig around pole bases and conduct testing. If you have any questions, please contact the PUD at 360-452-9771 or 800-542-7859 or email info@clallampud.net. Read More
We are pleased to present this year's Annual Water Quality Report (Consumer Confidence Report) as required by the Safe Drinking Water Act (SDWA). We want to keep you informed about the water and services you have been receiving over the past year. Our goal is and always has been, to provide to you a safe and dependable supply of drinking water. Informed customers are our best allies in maintaining safe drinking water! PUD Water customers will receive a copy of… Read More
