PUD Opens Payment Centers

The PUD is pleased to announce that Payment Centers are now open in Sequim and Port Angeles. The Payment Centers are in Sequim inside the Co-op at 216 E. Washington St., and inside Country Aire Natural Foods at 200 W. 1st St in Port Angeles. Both locations will be open from 8:00am to 5:00pm and closed from 12:30pm to 1:30pm for lunch each day. Doug Nass, PUD General Manager, said, “Even with the consolidation of the major customer offices in… Read More

PUD’s Main Office is Open for Business

We’ve Moved! The PUD’s new Main Office is open for business at 104 Hooker Road in Carlsborg  (click here for a map). The Port Angeles and Sequim Offices are closed permanently. Customers can enjoy “One Stop Shopping” at the new Main Office with all departments conveniently located together. Thank you for your patience and support during this transition.  For additional information about the new facility and additional payment options, click here. Read More

Important Note to Bill Pay Customers

As a result of the PUD's address change it is important that Bill Pay Customers make address updates: If you utilize online bill pay with your financial institution please update the PUD payment mailing address for all PUD bills.  The PUD’s new mailing address is P.O. Box 1000, Carlsborg, WA, 98324. When using bill pay through your financial institution, some will mail checks to the PUD rather than electronic funds transfer.  If the payment mailing address is not updated with your… Read More

FINAL UPDATE: 11/17 Power Outages

FINAL UPDATE There are single customer outages spread throughout the county, with a  few notifications of outages just being reported.  Estimating the time of restoration on multiple single outages is difficult, but all should be addressed throughout the day.  Total estimated customers without power is 70. Thank you for your patience during this high wind event.  If you have not yet reported your power outage please call 360.452.9771 or 800.542.7859 UPDATE 10 (7:50am, 11/18) Approximately 125 customers remain without power, predominately… Read More

UPDATE 3: Neah Bay, Clallam Bay, Sekiu Outage 11/13

Update 3 (4:24pm, 11/13) Power has now been restored to Neah Bay and Sekiu Update 2 (3:33pm, 11/13) The cause of the outage is weather related - a tree limb fell on a line. Estimated time of restoration to remaining customers is 5:30pm. Update 1 (2:38pm, 11/13) Most of Sekiu has power restored.  Power is still out west of Sekiu along the highway, including the Hoko.  Neah Bay is out until sections of the transmission line between Sekiu and Neah… Read More

UPDATE: Power Outage – Sequim Area

UPDATE:  As of approximately 8:20 am all customers, with the exception of a few on Oil City Road, should be back in power. The cause of the Sunland area outage this morning is related to a Bonneville Power Administration (BPA) issue.  At 2:42 am BPA had a "blink" that affected most of the PUD service territory.  The brief blink in power caused the Sunland Substation to remain off line until it was restored about 7:18am. Original Post: Customers in the… Read More

Update 2: Power Outages 11/12

Update 2 (6:13pm 11/12) Power has been restored to the majority of customers. If you experience an outage you have not yet reported, please call 360.452.9771 or 800.542.7859 Update 1 (5:04pm 11/12) The PUD currently has about 140 customers without power.  The majority, 116, are in the Eden Valley area.  The remainder are scattered in various areas. Original Post (3:45pm 11/12) The PUD is experience weather related outages in multiple locations.  Crews are responding to all.  No estimated time of… Read More

UPDATE 5: Power Outages, 11/10

UPDATE 5 (10:00am on 11/11) Power has been restored to the Neah Bay area and off of Mount Angeles Road. UPDATE 4 (9:37am on 11/11) The PUD experienced multiple outages overnight, with the largest being in the Joyce area (see updates below). Outages continue in Neah Bay and off of Mount Angeles Road.  Crews are working both areas, and power is expected to be restored in the Mount Angeles area by around Noon, if not sooner.  There is no estimate… Read More

UPDATED: New PUD Main Office Opens November 24

Customers of Clallam County PUD can enjoy “One Stop Shopping” at the PUD’s new Main Office beginning Tuesday, November 24th.  The new Main Office will house all PUD departments most used by customers in one convenient location.  The Main Office is located at 104 Hooker Road in Carlsborg (click here for a map).  The Port Angeles and Sequim Offices will close on Friday, November 20th at 2:30pm. Doug Nass, PUD General Manager, says, “We are excited about the new efficiencies… Read More

UPDATE: November 3rd Morning Power Outage

UPDATE:  Power was restored to all residential customers as of 9:58am. Many PUD customers experienced a power outage this morning as a result of a vehicle accident. The outage started at approximately 7:12am when a vehicle hit a power pole in the Kitchen-Dick/Old Olympic Highway area. 10,377 customers from East Port Angeles to the Carlsborg area were affected. Power was restored at approximately 8:11am to all but 63 customers.  Those 63 customers may have an extended outage lasting most of… Read More