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UPDATED: New PUD Main Office Opens November 24
November 9, 2015

Customers of Clallam County PUD can enjoy “One Stop Shopping” at the PUD’s new Main Office beginning Tuesday, November 24th.  The new Main Office will house all PUD departments most used by customers in one convenient location.  The Main Office is located at 104 Hooker Road in Carlsborg (click here for a map) The Port Angeles and Sequim Offices will close on Friday, November 20th at 2:30pm.


Doug Nass, PUD General Manager, says, “We are excited about the new efficiencies this will bring to the PUD and the one stop shopping opportunities for our customers.”

The Main Office was part of a long term facilities plan that started in 2007.  The PUD broke ground on the$8 Million, 29,496 square foot Main Office in October in 2014.  The architect is Lawhead Architects P.S. out of Bellevue, and the primary Contractor is Neeley Construction & Cabinet Company out of Puyallup.  Neeley utilized local subcontractors throughout various stages of the project as well.

Will Purser, President of the PUD Board of Commissioners, says, “We are optimistic about the future in Clallam County, and with aging facilities we decided to take steps to make certain we were in a position to provide our customers the efficiencies and productivity they deserve.  It became obvious that this was the right time to address our infrastructure needs.  Favorable interest rates, decreased commodity prices, and competitive construction costs reaffirmed our decision.”

PUD offices in Port Angeles, Sequim, and Carlsborg will be closed on Monday, November 23rd, to finalize the move of employees and materials to the Main Office.  A public grand opening event for the Main Office is being planned for Saturday, December 12th.  Details will be shared once finalized.

Customers are reminded that the PUD also offers online or pay-by-phone options.  Click Here to learn about online payment options or call 1-888-402-0663 to pay-by-phone.

The PUD is also opening Payment Centers in Sequim and Port Angeles – check back to the PUD web site for announcements about when they will open.  Those Payment Centers will be located in Sequim inside the Co-op at 216 E. Washington St. (map), and inside Country Aire Natural Foods at 200 W. 1st St in Port Angeles (map).  Both locations will be open from 8:00am to 5:00pm and closed from 12:30pm to 1:30pm for lunch each day.

Important Note to Bill Pay Customers:

If you utilize online bill pay with your financial institution please update the PUD payment mailing address for all PUD bills.  The PUD’s new mailing address is P.O. Box 1000, Carlsborg, WA, 98324.  When using bill pay through your financial institution, some will mail checks to the PUD rather than electronic funds transfer.  If the payment mailing address is not updated with your financial institution there may be a delay in the PUD receiving your bill payment.  Updating the mailing address is something only customers can do with their individual financial institution.

For additional information about the new Main Office, click here.