SmartHub Incentive

Have you tried our SmartHub digital account management tool? If not, what are you waiting for?

For the whole 1st quarter of 2022, we are offering an incentive of a $10 credit to your account when you enroll in SmartHub and sign up for both autopay and paperless billing. If you already have either auto pay OR paperless billing, but not the other, simply sign up for the one you don’t have and receive a $5 credit! (New enrollments only.)

Why have SmartHub at all? With SmartHub you have easy control of your account at your fingertips!

  • View your usage and compare to prior years
  • Power outage reporting
  • View bill history
  • Pay bill online
  • Manage notifications
  • Go green and save paper!

These tools will help you manage your energy usage for maximum efficiency and savings. Plus when you sign up for autopay and paperless billing you’re helping to reduce postage and save paper, contributing to efficiencies in processes and good green practices!

To enroll in SmartHub you will need your account number. Go to the SmartHub portal located at the upper left corner of our website at and click on the upper “Account Access” button. There are enrollment instructions just above the button that you can use to walk you through the enrollment process.

On a mobile device, simply download the SmartHub app and go through the prompts.

Once enrolled, go to Billing & Payments->Auto Pay Program and follow the instructions. (Bill & Pay on the mobile app.)

To sign up for paperless billing, you will be prompted as you enroll. If you have already been a SmartHub user, go to “My Profile” and “Update My Printed Bill” settings on a desktop computer, or, in the mobile app, go to Settings, then Paperless Bill Settings.

To receive your credit, once you have completed signing up for both autopay and paperless billing, you must use the “Contact Us” feature in SmartHub. Select “Report an Issue/Inquiry”, then “Other Issues/General Inquiry”, then “Paperless/AutoPay Credit Req” to let us know you have enrolled in one or both! (No phone calls please!) New enrollments only between 1/1/22 – 3/31/22. Only one credit per customer.