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March 13, 2024
On Wednesday, April 3 Clallam PUD will have a new 24/7 Pay-By-Phone number of 855-943-3644. This change is to integrate this service with the platform that we use for our customer management system and will bring new features and benefits.
- Customers will now be able to set up and manage Autopay through the phone system.
- There will now be a Spanish language option.
- We will have more robust options for customer notifications.
As we make the conversion on April 3rd, Pay-By-Phone will be down between 8:00 a.m. and 9:30 a.m.