Contact Us/Locations
Pay by phone 24/7: 855-943-3644
Fax Customer Service at: 360-681-5474
E-mail Customer Service at: CustomerServiceInquiry@clallampud.net
For fastest service when requesting transfers, reconnects or new service please use our online form here.
Note: Do NOT use the above email, social media, or Google to report outages as it will not log your address into the system, and these platforms are not monitored after hours. Call one of the numbers listed below to report an outage.
In Person (Payment drop boxes are also located at all of the following staffed customer service locations.)
Main Office
104 Hooker Road
Sequim, WA 98382
(360) 452-9771
(800) 542-7859
Business Hours:
7:00 a.m. to 5:00 p.m. Monday – Thursday
Note: Please use the following mailing address for all US Postal Service mailed correspondence:
P. O. Box 1000
Carlsborg, WA 98324
Blyn Longhouse Market & Deli Payment Kiosk (You will need your account number to utilize the kiosk) This kiosk accepts credit or debit VISA, MasterCard, Discover, and American Express cards. This machine also accepts cash and standard-size checks (no money orders), however it does not make change.
Located inside the Longhouse Market and Deli
271020 Highway 101
Sequim, WA 98382
Sequim Payment Drop Box
Located at the Co-op Farm and Garden store – outside near the fuel pumps – No Cash Accepted
216 E. Washington St. (Drop Box Only – Not Staffed)
Carlsborg Main Office Payment Kiosk (You will need your account number to utilize the kiosk) This kiosk accepts credit or debit VISA, MasterCard, Discover, and American Express cards. This machine also accepts cash and standard-size checks (no money orders), however it does not make change.
Located inside the Main Office lobby foyer
104 Hooker Road
Sequim, WA 98382
East Port Angeles Payment Kiosk (You will need your account number to utilize the kiosk) This kiosk accepts credit or debit VISA, MasterCard, Discover, and American Express cards. This machine also accepts cash and standard-size checks (no money orders), however it does not make change.
Located inside Mt. Pleasant IGS
3010 E. Hwy 101
Port Angeles, WA 98362
West Port Angeles Payment Kiosk (You will need your account number to utilize the kiosk) This kiosk accepts credit or debit VISA, MasterCard, Discover, and American Express cards. This machine also accepts cash and standard-size checks (no money orders), however it does not make change.
Located inside Lower Elwha Food & Fuel
4773 S. Dry Creek Rd.
Port Angeles, WA
Forks Office
31 Spartan Avenue
Forks, WA 98331
(360) 374-6201
Business Hours:
7:00 a.m. to 5:00 p.m. Monday – Thursday
Clallam Bay/Sekiu Office & Payment Kiosk
15 Sekiu Airport Road
Sekiu, WA 98381
(360) 963-2223
Business Hours:
8:00 a.m. to 4:00 p.m. Wednesdays (closed for lunch 11:30 – 12:00)***
***Due to Christmas and New Years Day both falling on a Wednesday, the Sekiu office, rather than being closed, will be open on Monday, December 23rd and Monday, December 30 in order to serve our communities.
Neah Bay Payment Kiosk (You will need your account number to utilize the kiosk) This kiosk accepts credit or debit VISA, MasterCard, Discover, and American Express cards. This machine also accepts cash and standard-size checks (no money orders), however it does not make change.
Located inside the Neah Bay Public Safety Lobby
113 Waadah View St
Neah Bay WA 98357
Business Hours:
This kiosk is available 24/7.
Call Before You Dig! Before digging, excavating, setting a mailbox, fence post or planting trees and shrubs, remember to call for a locate of underground utilities.
Standard Tort Claim Form Packet
For general feedback/comments by email, contact us at info@clallampud.net
Note: The general feedback email address is for general comments/inquiries only and should not be used for urgent matters as the email address is not monitored 24/7.